Automate Your Mailroom Processes

Anusha Venkatesh
IDP Evangelist

End-to-end mailroom automation with intelligent document processing

Mailroom automation is a hot topic for companies dealing with incoming mail streams, especially during this time when worker safety, risk mitigation, and business continuity are paramount.

Before companies can extract valuable data from documents to securely share with an increasingly remote workforce, they have to open the envelopes, prep the documents, and then scan them into the system. From insurance companies to financial institutions, enterprises are searching for ways to automate their mailrooms and put their data to work quickly, securely, effectively, and safely. Now they can.

Automate your mailroom process with infrrd and opex corporation

Infrrd™ and OPEX® provide an end-to-end solution

That’s why San Jose-based Infrrd, which automates data extraction from complex, unstructured documents, has teamed up with high-speed mailroom automation company OPEX Corporation to revolutionize the process. Together, these two industry leaders are offering an end-to-end solution that will provide companies a hands-off approach to their document digitization.

Creating business value with automation

Coupling Infrrd’s applied AI and the OPEX® Falcon+® mailroom automation hardware, the companies are providing a complete mailroom automation solution that can address efficiency concerns and enable digital transformation. The partnership offers the highest levels of automation to tackle mailroom speed and efficiency challenges.

Infrrd and OPEX partner for IDP-based mailroom automation solution
Infrrd and OPEX partner for IDP-based mailroom automation solution

From an envelope to an image in one touch

The OPEX® Falcon+® RED™ scanner automatically opens envelopes and presents the contents to an operator for one-touch document scanning. After OPEX converts the physical paper into digital images and data, Infrrd’s proprietary technology takes over, handling document classification, extraction, and business decision making.

From an image to insights

“It’s an industry first,” says Nikunj Sanghvi, Infrrd’s VP Intelligent Automation. “Internal mailrooms can be a challenge,” continues Sanghvi. “However, OPEX will work seamlessly with Infrrd to make one end-to-end solution that enterprises can benefit from.”

Together, improving our clients’ lives

“Infrrd’s advanced recognition technology and machine learning capabilities really set it apart,” says Tim Osman, Business Alliance Manager at OPEX. “We are happy to be working with such a forward-thinking organization.”

According to Osman, Infrrd and OPEX share a similar philosophy for their customers, and that is to streamline their workflows. “When we look for partners,” says Osman, “we’re looking for firms that understand the importance of eliminating non-value-added steps and increasing the speed to process, ensuring their customers meet their SLAs and have a compliant, reliable way to capture data – and then be able to put that critical business data to work.”

End-to-end mailroom automation solution

1) Provides “Envelope to Insight” automation
2) Speeds conversion of physical documents to usable digital data
3) Eliminates costly non-value-added steps 
4) Enables enterprise-level transformation 

Frequently asked questions

What is Digital Transformation, and why is it important?

Digital transformation is the initiative where organizations adopt technologies to their fundamental processes to perform better. It helps achieve higher efficiency, productivity, and higher-quality output.

To know more, book a 15-min session with an IDP expert

How does IDP contribute to strengthening cybersecurity?

IDP systems provide robust encryption protocols, multifactor authentication, and access controls to better secure the information contained in digitized documents.

To know more, book a 15-min session with an IDP expert

What are the key innovation drivers supported by IDP?

IDP supports tremendous innovations in data-driven decision-making, deriving value from business documents and agile development.

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How can IDP help organizations eliminate operational inefficiencies?

Businesses can improve operational efficiencies using IDP by automating repetitive tasks, reducing errors, and increasing the processing volume.

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Are there any notable success stories of organizations implementing IDP?

Yes, you can access several success stories of Infrrd IDP on this resource. 98% accuracy in invoice processing and 80% faster processing times are just a few examples.

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What are the potential challenges or considerations when implementing IDP?

One of the major challenges while implementing IDP is the normalization of the new workflows. Personnel training, process enhancements, and full assimilation require time to get fully absorbed by an organization.

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How does your solution handle corrections?

Did you know no system is 100% accurate all the time?  When extraction errors occur you want to correct them.  We provide a simple UI that your business analyst will use to make corrections.

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Does your solution work with handwriting?

Our solution excels at data extraction from handwriting.  We've got proprietary methods and techniques that do the trick.  It's pretty cool.  See for yourself.

To know more, book a 15-min session with an IDP expert