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Variations automated


Hours of human effort saved weekly


Acord forms processed every month

Break out of the hiring cycle for data entry

Having to hire, train, rehire, and retrain data entry professionals end up costing insurance companies a lot of time and money. When trained data entry candidates quit these low-cognitive jobs for better opportunities, their accumulated knowledge leaves with them creating a vicious cycle of rehiring and retraining.

Lower SLAs mean more business for you

SLAs make or break insurance companies and manual data entry is a bottleneck in adhering to them. With Infrrd for Insurance, win more business with predictable processing times for every document type. With SLA promises as low as 15 mins, you can now guarantee turnaround times for your customers and win more deals

Scale faster at no extra cost

Operational costs are directly proportional to claims volume with manual data entry. Scaling data operations means paying higher wages with no increase in operational revenue. With intelligent automation, you will be able to process higher volumes without adding headcount saving costs.

"Dealing with 2,100 insurance companies, each with multiple versions of their own company-specific forms, called for a powerful and flexible solution. lnfrrd is providing a solution that is configured to fit State National's unique vision for process excellence. "

-David Crawford, Vice President of Strategy and Innovation StateNational

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Common Questions about Intelligent Document Processing: Insurance

What is the difference between intelligent document processing and RPA?

The primary difference between RPA (Robotic Process Automation) and Intelligent Document Processing (IDP) lies in their automation approaches. RPA operates on a principles-based, rule-driven system for processing data, while IDP utilizes machine learning algorithms for identifying and analyzing data patterns, enabling more precise and effective data management.

While RPA is a valuable tool for automating document handling operations, IDP, with its emphasis on intelligent document processing, presents a more advanced approach. It excels in managing a diverse range of document types, achieving superior precision, and ultimately contributing to reduced costs and increased productivity. The integration of IDP introduces a higher level of intelligence and adaptability in automating document-centric tasks.

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What is intelligent document processing in the insurance industry?

Intelligent Document Processing in the insurance industry involves the automated extraction of crucial information from various document types, eliminating manual data entry. This transformative process, exemplified by solutions such as Infrrd, streamlines workflows and enhances accuracy in claims processing.

Infrrd's recognition as a Major Contender for the fourth consecutive year in Everest Group's Intelligent Document Processing Products PEAK Matrix® Assessment 2023 attests to its ongoing excellence in delivering advanced solutions for the insurance sector. This acknowledgment underscores the industry recognition of Infrrd's commitment to innovation and efficiency in intelligent document processing for insurance.

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What is the use of RPA in insurance?

In the insurance sector, Robotic Process Automation (RPA) plays a pivotal role in automating rule-driven processes and standard operating procedures (SOPs) that involve tasks like data entry, report preparation, and document modification.

This technology, along with intelligent document processing, leverages capabilities such as Natural Language Processing (NLP) and Artificial Intelligence (AI). Particularly beneficial for remote work scenarios and dispersed workforces, RPA enhances efficiency by automating routine, repetitive tasks, allowing insurance professionals to focus on strategic and decision-making aspects of their roles.

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How does intelligent document processing work?

Intelligent Document Processing (IDP) utilizes Natural Language Processing (NLP) techniques and contextual data within the content to perform entity extraction, accurately identifying and addressing specific items in documents. Key steps in IDP include sorting and extracting the document's structure, information extraction, error identification and correction, and finally, documentation and data storage.

More than a simple data processing tool, IDP goes beyond by enabling automated systems to understand the document's purpose and the relevance of its information. In the context of insurance, Intelligent Document Processing optimizes workflows, ensuring a nuanced understanding of insurance documents for enhanced efficiency and accuracy.

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How does Infrrd automate insurance claim processing?

Infrrd automates insurance claim processing through Intelligent Document Processing (IDP). By leveraging advanced machine learning algorithms and Natural Language Processing (NLP), Infrrd's IDP solutions extract relevant details from diverse insurance documents, including claims. This automation streamlines workflows, accelerates processing times, and enhances accuracy in handling insurance claims.

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Can IDP solutions fast-track insurance document processing?

Can IDP solutions fast-track insurance document processing?Absolutely, IDP solutions, exemplified by Infrrd's advanced technology, significantly expedite insurance document processing. By automating key steps such as sorting, extraction, and analysis, IDP solutions accelerate the entire document processing workflow.

Infrrd's IDP, in particular, leverages machine learning algorithms to swiftly categorize and extract vital information from diverse insurance documents, reducing manual effort and expediting the overall processing time. This accelerated pace allows insurance professionals to handle a higher volume of documents efficiently, contributing to streamlined operations.

What types of insurance documents can be processed using IDP?

IDP showcases remarkable versatility in processing various insurance documents. From policy documents and claims to invoices and other related paperwork, Infrrd's IDP solutions are designed to handle a diverse range of document types.

The adaptability of Infrrd's IDP extends to different formats and structures, ensuring that it can seamlessly process insurance documents regardless of their complexity. This inclusivity makes IDP an invaluable tool for insurance professionals, offering a comprehensive solution for processing the diverse array of documents integral to the insurance industry.

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How do IDP solutions enhance accuracy in insurance document processing?

IDP solutions enhance accuracy in insurance document processing by deploying advanced machine learning algorithms. These algorithms not only extract information with precision but also possess the ability to adapt and learn from evolving document structures.

Infrrd's IDP, in particular, employs a sophisticated blend of Natural Language Processing (NLP) and contextual understanding, enabling a nuanced comprehension of insurance documents. This adaptability reduces the likelihood of errors, ensuring that the extracted data is reliable and precise.

By leveraging these intelligent capabilities, IDP solutions contribute to a higher level of accuracy in handling the intricate details of insurance documents, ultimately improving the overall quality of insurance document processing workflows.

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