Infrrd Recognized in Gartner's Emerging Tech Impact Radar 2023 Report on Hyper-automation

Priya Thampi
June 6, 2023

Infrrd, a leading provider of Intelligent Document Processing (IDP) solutions, has been featured in Gartner® "The Emerging Tech Impact Radar 2023: Hyperautomation" report in the Intelligent Document Processing category. The report highlights the technologies and trends that have the most potential to disrupt a broad cross-section of markets.

SAN JOSE, California… June, 2023…Intelligent document processing is once again making waves across tech - and for good measure. Intelligent Document Processing (IDP) solutions are a high-value, efficiency-driving, cost-saving, and employee engagement-augmenting measure. Workplace documents are a treasure trove of heretofore unaccessed business insights, and this breakthrough technology can overcome the limitations of template-based ingestion tools, streamlining document processing activities with remarkable efficiency.

Gartner predicts that the time for IDP adoption is now, with a high mass impact expected as major enterprises plan to invest more in IDP capabilities. This cutting-edge technology is already being embraced by various industries, including insurance, banking, retail, financial services, and telecom, for a range of applications like claims processing, invoice processing, sales order management, accounts receivable, KYC, KYS, and KYR initiative, and contract management.

“We are honored to be recognized by Gartner in their latest report on emerging hyper automation trends,” said Priya Thampi, Vice President, Product Engineering. “At Infrrd, we are constantly striving to push the boundaries of what is possible with automation, and this recognition is a validation of our efforts.”

The rise of IDP marks a significant shift in the way businesses handle data. This strategic move is driven by the expectation of cost reduction, increased productivity, higher accuracy, enhanced customer experience, and regulatory compliance and reporting needs.

"We spent two years and over $2.5M trying to get an out-of-the-box solution to work for us. Infrrd showed us what was possible with its powerful AI platform by winning our AI challenge and winning a new customer in the process. I wish we had found these guys before we tried out-of-the-box solutions." - Vice President of Technical Product Management, GE

IDP is a transformative technology that is rapidly changing the way businesses operate. Infrrd is one of the companies leading the way in Intelligent Document Processing, with a platform that is flexible, customizable, and easy to use. As companies strive towards maturity and scalability, coupled with its potential to bring a new era of efficiency and productivity to modern enterprises, IDP is a technology that businesses cannot afford to ignore.

[1] Gartner, “Emerging Tech Impact Radar: Hyperautomation”, Arup Roy, Varsha Mehta, Cathy Tornbohm, March 28, 2023.

Gartner does not endorse any vendor, product or service depicted in our research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


San Jose, Calif.-based Infrrd is a leading provider of proprietary and patented Intelligent Document Processing (IDP) solutions, which leverage artificial intelligence (AI) and machine learning (ML) to enable enterprises to extract and manage data from semi-structured and unstructured documents in large volumes. Infrrd offers pre-built, highly configurable solutions for managing complex documents with reliable accuracy, such as invoices, claims, and bank statements, while also allowing organizations to create and train new models. Enterprises across the globe use Infrrd’s solutions to enhance employee productivity, improve operations, accelerate business scalability, reap cost efficiencies, and deliver exceptional customer experiences.

For more information, visit or connect with Infrrd on LinkedIn, Facebook, and Twitter.

Frequently asked questions

What does your pricing model look like?

We price based on the annual volume of pages and complexity of document type.  We can get you preliminary pricing once we outlined a solution.  Let's do this.

To know more, book a 15-min session with an IDP expert

How can I try Infrrd before I commit to a full deployment?

Sure.  The first step is to schedule a guided demo where you get to jump into the thick of it.  After you explore our solution you can try a proof of concept. When you're ready, you can deploy the system to one use case.  Then more use cases.  Then across your enterprise.

To know more, book a 15-min session with an IDP expert

How does your system integrate with others in my enterprise?

We play nice.  Our solutions are API-based.  Your documents are feed into the solution using APIs. And extracted data is sent out through APIs.  We use REST APIs.

To know more, book a 15-min session with an IDP expert

Does your solution run in the cloud or on premise?

Our solution is cloud-native but is also design for premise deployments.  Your choice on how you want to deploy it.

To know more, book a 15-min session with an IDP expert

Does Infrrd run on mobile or desktop device?

Glad you asked.  Our data extraction process runs on servers.  We have found performance and accuracy decline when running on a desktop or mobile device. (Remember Infrrd is running a powerful AI stack).

To know more, book a 15-min session with an IDP expert

Does your system work out of the box or does it require training?

Common documents and use cases work out of the box.  The cool thing is your solution will improve as the system learns from your documents upfront and over time.

To know more, book a 15-min session with an IDP expert

How does your solution handle corrections?

Did you know no system is 100% accurate all the time?  When extraction errors occur you want to correct them.  We provide a simple UI that your business analyst will use to make corrections.

To know more, book a 15-min session with an IDP expert

Does your solution work with handwriting?

Our solution excels at data extraction from handwriting.  We've got proprietary methods and techniques that do the trick.  It's pretty cool.  See for yourself.

To know more, book a 15-min session with an IDP expert