Don’t Touch That! The Future of Document Automation Lets You Process Documents Hands-Free

The world has grown comfortable with hands-free living. Cars that park themselves. Voice assistants that set reminders. Vacuums that learn your floor plan. Even your calendar runs on autopilot. These aren’t futuristic dreams, they’re just life now.

But at work? You’re still dragging PDFs across folders. Splitting documents by hand. Scrolling, clicking, and double-checking numbers in Excel.   

So if your lifestyle has gone hands-free, why hasn’t your work?

We’re seeing more and more businesses start to ask this very question. One of our clients once asked us, point-blank: 

“Is there a way to process documents without even opening them?”

That question stuck with us because it captures exactly what so many teams are wondering, even if they don’t say it out loud.

Despite all the advancements in document automation, most solutions still need you in the loop.

You, the reviewer.
You, the checker.
You, the safety net.

But what if we told you that in 2025, you can finally have automation that doesn’t need a second pair of eyes?

Yes, it exists. And Infrrd is the first to deliver it, backed by deep industry expertise and built for the real-world complexity of your documents. Here’s how we do it. Let’s get started.

The Real Problem with Today’s Document Automation

Document automation is everywhere. It’s no longer exclusive to tech giants or deep-pocketed banks. From media firms to manufacturing conglomerates, automation is already built into many workflows.

And yet, most businesses still can’t go hands-free.

Why?

Because the systems they rely on were never built for end-to-end automation. They still expect teams to step in,  to correct, verify, annotate, and adjust.

It’s not the absence of automation that’s the problem. It’s automation that still requires manual effort.

Legacy OCR tools and early-stage RPA solutions made some progress. They digitized, extracted basic fields, and moved the industry forward. But they were never designed to handle ambiguity. They broke with layout changes. They flagged too many exceptions. They didn’t learn fast enough.

What they promised was time saved. What they delivered was delegated effort. And that’s not automation,  that’s a different kind of manual work. That’s why, at Infrrd, we did what it takes to actually make document automation touchless.

Infrrd’s No-Touch Document Automation 

Infrrd's award-winning no-touch IDP engine wasn’t just built for data automation; it was designed to give you true autonomy at work. With smart confidence scores, an advanced feedback loop, and a completely hands-free approach, the system keeps getting better every time you use it. That means more time for you to focus on meaningful, strategic work where your expertise actually matters, not on rechecking documents. 

We built it to free you from towering stacks of paperwork, endless rework, and constant supervision.

Freedom from rework.
Freedom from supervision.
Freedom from manually opening and pulling out data from each of the documents.

At Infrrd our idea of no touch was not just a guiding philosophy. A system that gets the job done without asking you to double-check it.

And it’s not just theory. We back this with something no one else does:

Our AI keeps getting better at what it does, so that you can keep doing what you do best. 

A 100% Accuracy Guarantee.

NTP, AGP, and Agentic AI: The Building Block of Infrrd’s No Touch Document AutomationAt Infrrd, we knew that offering a no-touch document automation experience meant building a system that could stand on its own, without constant human oversight. That’s why we engineered our platform with three powerful layers working in sync: No-Touch Processing (NTP), Smart Confidence Scores, and a built-in Human-in-the-Loop (HITL) review cycle.Infrrd No-Touch Processing (NTP)

No-Touch Processing is an Infrrd-exclusive feature that confirms when a document has been extracted with complete accuracy — no manual review needed.

Say you upload 100 documents. The system automatically validates and confirms that 70 of them are accurate with 100% confidence. The remaining 30? They’re flagged for further review — no guesswork, no assumptions.

Smart Confidence Scores

Unlike most systems that score at a document level, Infrrd’s patented confidence scoring goes deeper, field by field. Each extracted data point is assigned a confidence score, letting you instantly spot which fields are solid and which need attention.

If something’s off, the system doesn’t just flag the document — it points straight to the problematic field. Any corrections are fed right back into the feedback loop, so the next time that document type comes in, the system performs even better.

Human-in-the-Loop (HITL)

When a document or field doesn’t meet our internal accuracy threshold, it’s automatically routed to our Human-in-the-Loop team. They step in, review the flagged fields, make the necessary corrections, and feed that learning back into the system, ensuring the final data you receive is fully verified and 100% correct.

Infrrd AI Agents - Ally 

In addition to Infrrd’s core document automation stack, we offer a powerful layer of post-extraction intelligence through Agentic AI, purpose-built agents trained to take automation even further.

Ally, our first domain-specific AI agent for mortgage processing, doesn’t just extract data; it uses that data to perform tasks like income calculation, compliance checks, and document cross-verification. Trained on real-world mortgage workflows, Ally works autonomously and adapts over time, reducing the need for manual reviews and accelerating processes that once took hours. 

How Infrrd’s No-Touch Document Automation Works

Here’s a quick breakdown of how Infrrd’s no-touch document automation works.

1. Document Upload

You upload your files to the Infrrd platform.

2. Auto-Classification

Infrrd automatically identifies each document type. Take a 1000-page mortgage loan bundle, for instance, it separates loan applications from pay stubs, credit reports from appraisals,  instantly.

3. Pre-Processing

The documents are enhanced — light correction, skew fixes, and clarity adjustments to ensure the documents are prepped for the cleanest possible data extraction.

4. Data Extraction

Data is extracted using template-free intelligence, trained specifically for the industry you’re in. This is where Infrrd’s vertical-specific document automation truly shines, as it extracts each document within the context of the industry it belongs to. 

5. Advanced Confidence Scoring

Each field is evaluated, not just the document as a whole. Our AI calculates a confidence score for every extracted element, helping you know what’s accurate and what needs a closer look.

6. NTP-Enabled Error Flagging

Based on those confidence scores, Infrrd flags only the documents that don’t meet our quality threshold. We guarantee 100% accuracy and confidence in the rest of the documents. No manual team will ever need to touch it again.

7. Error Checks via Human-in-the-Loop

For the flagged items, our expert human-in-the-loop team steps in, fixes the data, and feeds the correction back into the learning model. It’s part of the loop. You don’t see it. But it works — and it works fast and accurately.

8. SLA-Enabled Data Delivery

Once verified, the corrected and accurate data is delivered to your system, in your format, and within your predetermined SLAs, ensuring that all data extracted from your documents is accurate and error-free.

Taking It One Step Further: Infrrd’s Post Processing No Touch Document Automation 

With our Infrrd’s no-touch post-processing automation, you can go beyond extraction.

Once your documents are processed, you can delegate the next steps to our Agentic AI. For example, after borrower income calculation documents are processed, our Mortgage AI Agents can automatically calculate income, verify numbers, apply business rules, and update systems.

No need to intervene. No reason to second-guess. With document automation this powerful, your team finally gets the luxury of focusing on strategy, not spreadsheets.

Why Infrrd's Zero-Touch Document Automation Matters

If your team spends hours double-checking AI output, you’re not gaining efficiency, you’re maintaining inefficiency. And if scaling means hiring more people to keep up with document growth, your systems are holding you back.

Infrrd’s no-touch document automation changes that.

✅ No more chasing exceptions
✅ No more manual bottlenecks
✅ No more missed deadlines
✅ No more compliance mistakes
✅ No more surprise errors
✅ No more timeline extensions

So, if your team has ever asked, “Can this be done without us touching a single page?” — now you know the answer.

Yes. It can.
Welcome to the era of no-touch document automation.

Even Analysts Agree: The Hidden Cost of Manual Data Work is Too Big to Ignore

The shift toward true end-to-end automation isn’t just happening inside businesses. It’s now being recognized by industry leaders, too.

Infrrd was recently named a Leader and Star Performer in Everest Group’s 2025 PEAK Matrix® for Intelligent Document Processing, an acknowledgment reserved for platforms delivering real market impact and continuous innovation.

In a Nutshell

Infrrd is the first of its kind to introduce an end-to-end document automation strategy that gives you the confidence to automate everything. With our 100% accuracy guarantee, No-Touch IDP model, and advanced Agentic AI across multiple industry verticals, we can confidently say:

Don’t Touch That! We’ve Got It.