Infrrd & OPEX Partner to Revolutionize Mailroom Automation

November 19, 2020

Intelligent document processing firm InfrrdTM and OPEX® Corporation, a document, mail, and warehouse automation company, have joined their technologies to provide North American enterprises a complete end-to-end digital mailroom solution.

  • Provides “Envelope to Insight” automation
  • Speeds conversion of physical documents to usable digital data
  • Eliminates costly non-value-added steps
  • Enables enterprise-level transformation

San Jose, CA/Moorestown, NJ -- November 19, 2020

Coupling Infrrd’s applied AI and the OPEX® Falcon+® series mailroom automation hardware, these two companies have combined forces to provide enterprises an end-to-end solution that can revolutionize both their mailroom and their digital transformation.

“It’s an industry first,” says Nikunj Sanghvi, Infrrd’s VP Intelligent Automation, adding that “this innovation, built on Infrrd’s proprietary IDP platform, addresses efficiency concerns and enables transformation.”

“Internal mailroom processes can be slow, costly, and prone to error,” says Sanghvi of the challenges enterprises face. “Companies need a way to automate their mailrooms, capture relevant data, and turn that data into insights. We knew that it was a smart idea to team up with OPEX.”

OPEX’s one-touch envelope to image process, combined with Infrrd’s image to insight software, offers a robust and complete digital mailroom solution. It saves companies time and money, allowing them to focus on their customers instead of trays of mail and piles of paper.

The OPEX® Falcon+® RED™ scanner automatically opens envelopes and presents the contents to an operator for one-touch document scanning. After OPEX converts the physical paper into digital images and data, Infrrd’s proprietary technology takes over, handling document classification, data extraction, and business decision making.

“Infrrd’s advanced recognition technology and machine learning capabilities really set it apart,” says Tim Osman, Business Alliance Manager at OPEX. “We are happy to be working with such a forward-thinking organization. Infrrd and OPEX share a similar philosophy for our customers, and that is to streamline their workflows. When we look for partners, we’re looking for firms that understand the importance of eliminating non-value-added steps and increasing the speed to process, ensuring that their customers meet their SLAs and have a compliant, reliable way to capture data and then put that critical business data to work.”

From insurance companies to financial institutions, enterprises are searching for ways to automate their mailrooms and put their data to work quickly and securely. Now they can.


Infrrd is a leading innovator in applied AI. Its prediction-based intelligent document processing platform automatically classifies and extracts data from documents to fuel more intelligent automation and digital transformation. Enterprises across the globe use Infrrd solutions to automate more, improve employee productivity, accelerate business processes, and deliver exceptional customer experiences. To learn more, visit

OPEX® Corporation

Across the world, businesses big and small seek to transform through innovative, automated solutions. OPEX® Corporation is driving this transformative change as we help prepare our customers to shape the commerce of tomorrow. At OPEX, we build modular, flexible, robotic solutions that help our clients improve warehouse workflow to meet the needs of their customers. OPEX also builds innovative document imaging and mail automation solutions that allow customers to effortlessly adjust to changes in their business. OPEX is making a difference every day through our automation solutions–whether helping to move personal protective equipment and necessary medicines to keep patients safe, automating supply chains to keep food on grocery shelves, or helping customers keep their employees safe through digital mailrooms. As a family-run organization with more than 1200 committed employees, we innovate, manufacture, install, and service products that are helping transform the industry. We listen to our customers, respect each other, and work together to help shape the future of our customers - globally. For more information, visit

Press Contact

Name: John Hibel

Phone: (844) 446-3773


Frequently asked questions

What does your pricing model look like?

We price based on the annual volume of pages and complexity of document type.  We can get you preliminary pricing once we outlined a solution.  Let's do this.

To know more, book a 15-min session with an IDP expert

How can I try Infrrd before I commit to a full deployment?

Sure.  The first step is to schedule a guided demo where you get to jump into the thick of it.  After you explore our solution you can try a proof of concept. When you're ready, you can deploy the system to one use case.  Then more use cases.  Then across your enterprise.

To know more, book a 15-min session with an IDP expert

How does your system integrate with others in my enterprise?

We play nice.  Our solutions are API-based.  Your documents are feed into the solution using APIs. And extracted data is sent out through APIs.  We use REST APIs.

To know more, book a 15-min session with an IDP expert

Does your solution run in the cloud or on premise?

Our solution is cloud-native but is also design for premise deployments.  Your choice on how you want to deploy it.

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Does Infrrd run on mobile or desktop device?

Glad you asked.  Our data extraction process runs on servers.  We have found performance and accuracy decline when running on a desktop or mobile device. (Remember Infrrd is running a powerful AI stack).

To know more, book a 15-min session with an IDP expert

Does your system work out of the box or does it require training?

Common documents and use cases work out of the box.  The cool thing is your solution will improve as the system learns from your documents upfront and over time.

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How does your solution handle corrections?

Did you know no system is 100% accurate all the time?  When extraction errors occur you want to correct them.  We provide a simple UI that your business analyst will use to make corrections.

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Does your solution work with handwriting?

Our solution excels at data extraction from handwriting.  We've got proprietary methods and techniques that do the trick.  It's pretty cool.  See for yourself.

To know more, book a 15-min session with an IDP expert