How you process First Notice of Loss determines whether the rest of the claim runs smoothly or hits friction at every stage

Infrrd automates FNOL document processing end-to-end, extracting and validating data from loss notices, incident reports, and supporting documentation so your claims teams respond faster, assign accurately, and set the right expectations from day one.

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FNOL Processing Gaps Don't Just Delay Claims, They Damage Claimant Trust

FNOL documents arrive in inconsistent formats, across multiple channels, and under urgent timelines. Manual intake slows response times, introduces errors, and creates downstream complications across the entire claims lifecycle. Infrrd automates FNOL document processing so your claims teams start every case with clean, structured, actionable data.

Multi-Channel FNOL Intake That's Hard to Standardize

First notice of loss arrives through email, mobile apps, call center transcripts, agent portals, and physical forms, each in a different format and structure. Reconciling intake data across channels manually creates inconsistencies that follow the claim through its entire lifecycle. Infrrd captures and standardizes FNOL data from every intake channel into a single, structured output your claims teams can act on immediately.

Slow Triage That Delays the Right Claims Getting to the Right Teams

When FNOL documents require manual review before assignment, high-priority claims sit in queues alongside routine ones. Delayed triage means delayed response, and in insurance, response speed directly impacts claimant satisfaction and litigation risk. Infrrd extracts and classifies FNOL data instantly, enabling faster triage and accurate assignment without manual intervention.

Incomplete or Inaccurate Data That Complicates the Entire Claims Lifecycle

Errors or missing fields captured at FNOL don't stay isolated; they create compounding issues across adjudication, settlement, and compliance review. Fixing bad data mid-claim is costly and time-consuming. Infrrd validates FNOL data at the field level from the moment of intake, ensuring every claim starts with complete, accurate information your teams can build on.
3x
Faster Processing
80%
Return on Investment
100M+
Insurance Document Templates Processed

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Don’t Take Our Word for it, Take Theirs!

With Infrrd's Intelligent Document Processing, we are able to get the best of both: large volumes with accurate results. The team is always happy to assist and responsive, which makes it a fruitful partnership.
Lee-Ann Watters
Technical Product Owner
Dealing with 2,100 insurance companies, each with multiple versions of their own company-specific forms, called for a powerful and flexible solution. Infrrd is providing a solution that is configured to fit State National’s unique vision for process excellence.
David Crawford
Vice President of Strategy and Innovation
We’re thrilled at the opportunity to empower our users with the capability to leverage state-of-the-art innovations like Infrrd that lead to improved efficiency in QC reviews and, ultimately, enhanced loan quality.
Trevor Gauthier
CEO for ACES

Recognitions

Leader
Recognised as leader in Magic Quadrant for IDP 2025 & 10 hype cycle reports
Leader & Star Performer
Star Performer in Everest Group's PEAK Matrix® for the fourth consecutive year
Innovator
Innovator of the Year 2025
Leader
Recognized as a Leader in Zinnov Zones 2024
Leader
Leader im IDC MarketScape 2023
Leader
Leader in IDC MarketScape 2023
Featured In
10 Gartner’s IDP Research including hype cycle reports 2023
Leader
Leader in ISG Provider Lens™ (IPL) Quadrant study 2023
Star Performer
Star Performer in Everest Group’s PEAK Matrix® for the fourth consecutive year
Leader
Recognized as a Leader in Zinnov Zones 2024